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Hello,

The Spring Festival of 2023 is coming, thank you dear customers for your support and love to JimCloud all the time, we would like to express our heartfelt thanks here! JimCloud will continue to serve you wholeheartedly in the new year.

During the Spring Festival (January 21, 2023 to January 27, 2023), in order to ensure service quality, the JimCloud customer service team will continue to provide 24-hour technical support during the Spring Festival holiday. You can submit after-sales services through work orders or after-sales groups For problems, including a series of services such as new business opening, consulting and after-sales operation and maintenance, the NOC on duty will respond and deal with them as soon as possible.

At the same time, in order to ensure that your machine can be used normally during the holiday, please arrange renewal in advance.

The US computer room will still provide on-site change services during the Spring Festival, and the Hong Kong computer room will provide on-site change services after the festival in non-emergency situations. Please know.

Finally, JimCloud wishes you a happy new year, a happy family, all the best, and great success!






                                                                                                                 JimCloud Customer Service Team
                                                                                                                     14/1/2023